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Shipping & Returns Policy
Shipping Policy
Domestic Shipping:
- Processing Times: Orders are typically processed within 24-48 hours, excluding weekends and holidays. If a delay in shipment occurs, you will be notified via email or telephone.
- Shipping Method: We exclusively use USPS for all shipments. At checkout, you can choose from available shipping options, including standard and priority mail.
- Shipping Costs: Shipping costs are based on the weight of your order and the selected shipping method
- Tracking Information: You will receive a shipment confirmation email containing your tracking number once your order has been shipped. The tracking number will be active within 24 hours after dispatch.
Returns Policy
Return Eligibility:
- Due to the sensitive nature of our products and for safety reasons, we do not accept returns. All sales are final once shipped. This policy is in place because the improper handling or misuse of our products could lead to dangerous situations during shipping or after receipt.
No Returns or Exchanges:
- We cannot offer returns, exchanges, or refunds once an order has left our facility. If you believe there is a mistake with your order or if the product descriptions do not match what you received, please contact us immediately. We are committed to ensuring the accuracy and satisfaction of your order
General Information
- Contact Information: If you have any questions or concerns about our Shipping and Returns Policy, or if you need assistance with an order, please don’t hesitate to contact us at: support@elitemiamipeptides.com
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